Shipping, Returns & Offers
HAND MADE ITEMS
Some of our products are handmade and made to order in the United Kingdom. Even so, i try to ship orders within 1-2 working days, During busy periods, order dispatch can be delayed by up to a week, so please allow 5 to 7 days for delivery in the UK, a little longer overseas. Please note that delivery outside the UK is made by airmail so should still arrive fairly quickly however Posh Puppy can't be held liable for parcels taking a long time to arrive.
United Kingdom
POST & PACKING
UK Includes areas within England & Scotland Incl. Islands and Northern Ireland is set according to the weight of the items you wish to purchase.
All items are sent via Royal Mail First Class Signed for mail, you will be required to sign for your delivery.
Due to the current covid outbreak please allow for extra time for your item to arrive.
WORLDWIDE
POST & PACKING
All areas outside the UK. Include: Southern Ireland & Europe are classed as International Parcels.
The costs for these are calculated by weight and are shown at the checkout.
Remember, you may be liable for import duty or local taxes in your own country. Please allow 10 working days for your order to arrive from dispatch.
All items are sent via Royal Mail International Signed and Tracked for, you will be required to sign for your delivery.
RETURN OR REPLACE
Returns are welcome on damaged or unsuitable items
If you return your order in an unused condition in its original packaging, and within 10 days from the day you receive it, we will either replace your item or make a full refund less any packaging and shipping costs. You are responsible for arranging and paying for the return of your order.
Offer Promo Codes
Promo code orders are only accepted when the code is applied at checkout
Please see image for details